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FAQ
Products and Orders
Turn-Around and Shipping
Cardstock types vary between all Pretty in Paper collections and listings; we use several varieties that differ in color, weight and finish. In line with our mission to provide the most luxe products and experience, all cardstock selections are heavyweight and thick (weighing in between 270 - 325 gsm.) You can find information on a specific items cardstock type in the description.
Yes! The Pretty in Paper Co currently takes on custom invitations by request only. Brides may view some of our past invitation work on our instagram page. If you find a design or have an idea that you'd like incorporated into a suite, feel free to email us at support@theprettyinpaperco.com or reach out via the contact tab. Our team would be happy to assist you with a quote, booking and answer any questions you may have regarding our process.
No worries! Each order includes two rounds of revisions to ensure it is nothing short of perfect. No additional charge is incurred unless you have already approved your items to print.
If you need to reach out for a revision, email us at support@theprettyinpaperco.com and reference your order number as soon as possible.
Our minimum order requirement is always specified in the products description. Unfortunately, the platform we utilize does not allow us to block out orders that do not meet our minimum requirement.
If you ordered less than minimum req. of a specific item, your order will be refunded in a timely manner. The Pretty in Paper Co will also reach out with an email confirmation.
You may also add more items to your cart as a means to reach the 25 item threshhold to push your order through.
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